Question 1

What is included in the tours?

Accepted Answer

Tours generally include transportation, guided services, and entry fees to attractions.

Question 2

Are meals included?

Accepted Answer

Some tours include meals, which will be specified in the tour description.

Question 3

What is the group size?

Accepted Answer

Group sizes vary, but we aim for a more intimate experience, usually up to 15 guests.

Question 4

Do you offer private tours?

Accepted Answer

Yes, we provide private tours that can be customized to meet your needs.

Question 5

Can I modify my booking?

Accepted Answer

Yes, modifications can be made by contacting our support team within a specified timeframe.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major credit cards and PayPal for secure transactions.

Question 7

Is a deposit required?

Accepted Answer

A deposit is required to secure your booking, with the balance due before the tour.

Question 8

How do I receive my ticket?

Accepted Answer

Tickets are sent via email once your booking is confirmed.

Question 9

What types of tours do you offer?

Accepted Answer

We offer a range of tours including packages, excursions, and Nile cruises throughout Egypt.

Question 10

How can I book a tour?

Accepted Answer

Tours can be booked through our website or by contacting our team directly for assistance.

Question 11

Do you provide transportation?

Accepted Answer

Yes, all tours include comfortable transportation to and from the tour sites.

Question 12

What is the cancellation policy?

Accepted Answer

Cancellations made 48 hours in advance will receive a full refund.

Question 13

Is the payment process secure?

Accepted Answer

We use industry-standard encryption to ensure secure payment transactions.

Question 14

Can I pay in my local currency?

Accepted Answer

All payments are processed in Egyptian Pounds, but we accept international cards.

Question 15

Will I receive a receipt?

Accepted Answer

Yes, a receipt will be emailed to you after your payment is processed.

Question 16

What is your cancellation policy?

Accepted Answer

Cancellations made 48 hours before the tour receive a full refund.

Question 17

Can I change my tour date?

Accepted Answer

Changes can be made up to 24 hours before the scheduled tour.

Question 18

What happens if I miss my tour?

Accepted Answer

Unfortunately, missed tours are not refundable but can be rescheduled upon request.

Frequently Asked Questions

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